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Copyright © 2019 Innercrafter. All Rights Reserved.

Shipping

NEXT WORKING DAY UK * (Delivery next working day (Monday to Friday) via Royal Mail or Local Courier).


Order by 1pm, Monday-Friday, for same day despatch. Orders made after 1pm will be despatched on the next working day (Monday-Friday only, excluding bank holidays). Please note orders placed before 1pm on Friday will be delivered on Monday and orders placed after 1pm on Friday will be despatched on Monday.
You may be contacted if there is an out of stock item. 
Please note this is not a guaranteed next working day service, once your parcel is in the hands of royal Mail or our courier we cannot be held responsible for any further delay in delivery due to unforeseen circumstances that may occur.

* NEXT WORKING DAY SERVICE NOT AVAILABLE TO THE FOLLOWING AREAS & POSTCODES - IF NEXT DAY COURIER IS SELECTED IT CAN TAKE 2-4 WORKING DAYS


2-4 Working  Day Service - AB31-AB35, AB41-AB54, AB36-AB38, AB55-AB56, FK17-FK21, G83, GY9, ALL ISLE OF MAN (IM), ALL  NORTHERN HIGHLANDS (IV), KA27, KA28, KW0-KW14, PA20-PA78, PH15-PH18, PH19-PH29, PH32-PH33, PH45-PH48, PH30-PH31, PH34-PH44,PH49-PH99, HS1-HS9,KW15-KW17, ALL ORKNEY SHETLAND (ZE), NORTHERN IRELAND & ISLE OF WIGHT

International Orders
All orders will be shipped either Royal Mail or by Courier. Once your order has been shipped you will be sent tracking details (if applicable) for you to track the order.

Extra Shipping Costs
Innercrafter Ltd reserves the right to request further payment or cancel any order that exceeds reasonable freight costs.

Delivery
We aim to despatch your order within 2/3 working days (subject to stock availability). In most cases we despatch same or next day. If you require an order urgently please contact us direct and we will do our best to despatch same day (subject to stock availability) Please note during busy periods such as Sales, Free Shipping Promo’s, Christmas etc. despatch times may take a little longer.

Returns

Our products are ethically sourced and used in our workshops to ensure best results.

We're happy to refund you on any item that doesn't 100% delight you - just send us an email at Crafter@innercrafter.co.uk within 14 days of receiving your parcel. We'll send you a returns form to include with your parcel, then pop your unused items back in the original packaging and send them back to us.

We only provide return labels and/or refund return postage on faulty items (let us know when you request a returns form in case we can help with any issues) - this helps us keep the cost of all our crafty items down..

We hope you enjoy shopping at InnerCrafter.

Any questions/enquiries you can drop us an email any time at Crafter@innercrafter.co.uk